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‍Last Updated: August, 17, 2026

These Terms of Service (these“Terms”) are a binding agreement between Zazzify, LLC, a Louisiana limitedliability company (“Zazzify,” “we,” “us,” or “our”), and the entity or person accessing or using the Services (“Customer,” “you,” or “your”). By creating an account, clicking“I agree,” executing an order form referencing these Terms, or using the Services, you accept these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

The Services are intended solely for business use. You may not use the Services as a consumer for personal, family, or household purposes.

1. Definitions

•      “Services” means Zazzify’s in-home advertising platform, including the website at Zazzify.io, customer list upload and management tools, the Prospect Search feature, audience targeting tools, direct mail design and fulfillment services, APIs, and any related services.

•      “Customer Data” means data you upload to or submit through the Services, including Uploaded Lists, creative assets, and campaign configurations.

•      “Uploaded List” means any list of names, postal addresses, or other personal information about consumers that you upload to the Services.

•      “Zazzify Data” means consumer and household data made available by Zazzify through the Services, including data accessible via the platform, whether sourced by Zazzify or licensed from third-party data providers.

•      “Campaign” means a direct mail advertising campaign created, scheduled, or fulfilled through the Services.

•      “Documentation” means Zazzify’s then-current user guides and help materials for the Services.

•      “Order Form” means an ordering document or online subscription flow specifying the Services purchased.

2. The Services

2.1 Provision of Services

Subject to these Terms and your payment of applicable fees, Zazzify grants you a limited, non-exclusive, non-transferable, non-sublicensable right during the Term to access and use the Services for your internal business purposes of planning, creating, and fulfilling direct mail advertising Campaigns, in accordance with the Documentation.

2.2 Zazzify Data License

Zazzify Data is licensed, not sold, to you. “Zazzify Data” includes the consumer and household information made available through the platform. You access Zazzify Data to select and target audiences, and Zazzify provides you with identifying and professional information about selected individuals (such as name, employer, and job title) and individual-level Campaign results. Zazzify does not provide you with, and you will not receive or be able to download, the residential (home) postal addresses of the individuals in your audience. Home addresses are retained and used by Zazzify solely to print and deliver mail on your behalf as part of the Mail Fulfillment services.

You may use Zazzify Data solely to select audiences and run direct mail Campaigns through the Services. You may not: (a) export, download, scrape, copy, or extract Zazzify Data except as expressly enabled by the Services; (b) resell, sublicense, distribute, or otherwise make Zazzify Data available to any third party; (c) use Zazzify Data to create or enrich your own database, build a competing product, or train machine learning models; (d) use Zazzify Data for telemarketing, email marketing, text messaging, online ad targeting, identity verification, or any channel other than direct mail through the Services; (e) attempt to determine, derive, reverse-engineer, or otherwise obtain any individual’s residential address; or (f) attempt to re-identify, contact, or profile any individual except by running a Campaign through the Services. Identifying and professional information Zazzify provides to you for a Campaign may be retained by you only as needed to comply with law and your record-keeping obligations, and remains subject to these restrictions.

2.3 Mail Fulfillment

Where you order print and mail fulfillment, Zazzify will (directly or through subcontractors) print, prepare, and tender mail pieces to the United States Postal Service or other carriers. Estimated in-home delivery dates are estimates only. Zazzify is not responsible for postal delays, misdelivery, or non-delivery once mail is tendered to the carrier.

2.4 Modifications to the Services

Zazzify may modify the Services from time to time, provided modifications do not materially degrade the core functionality of the Services purchased during a paid subscription term.

3. Accounts and Eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for: (a) the accuracy of your registration information; (b) maintaining the confidentiality of credentials; and (c) all activities under your account, including activities of your Authorized Users. You will notify Zazzify promptly at support@zazzify.io of any suspected unauthorized use. You may permit your employees and contractors (“Authorized Users”) to use the Services on your behalf; you are responsible for their compliance with these Terms.

4. Customer Data and Uploaded Lists

4.1 Ownership and License

As between the parties, you own Customer Data. You grant Zazzify a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and support the Services, to comply with law, and as otherwise permitted by the Data Processing Agreement (“DPA”) between the parties.

4.2 Your Representations Regarding Uploaded Lists

You represent, warrant, and covenant that, with respect to each Uploaded List and all Customer Data: (a) you collected or obtained the data lawfully and have all rights, consents, and lawful bases necessary to provide it to Zazzify for processing as contemplated by these Terms; (b) you have provided all legally required notices to the consumers included in the data; (c) the data does not include information about individuals you know or have reason to know are under 18 years of age; (d) the data does not include sensitive personal information (such as Social Security numbers, financial account numbers, or health information) unless expressly permitted by Zazzify in writing; (e) you have honored, and will continue to honor, all applicable consumer opt-out, deletion, and suppression requests with respect to the data; and (f) your use of the Services will comply with the Acceptable Use Policy and all applicable laws.

4.3 Suppression Obligations

Zazzify maintains an internal do-not-mail suppression list. You will not instruct Zazzify to mail to addresses or individuals on that suppression list, and you authorize Zazzify to suppress such records from your Campaigns automatically. If a consumer included in your Uploaded List submits a deletion or opt-out request to Zazzify acting as your service provider, Zazzify will forward the request to you, and you are responsible for honoring it as required by law.

5. Acceptable Use

Your use of the Services is subject to Zazzify’s Acceptable Use Policy (“AUP”), which is incorporated into these Terms. Without limiting the AUP, you will not use the Services: to target or contact minors; for unlawful discrimination in connection with housing, credit, employment, or insurance offers; for harassment, stalking, intimidation, or surveillance of any individual; for debt collection communications except in compliance with applicable law; or to send mail that is deceptive, that falsely simulates a government document, invoice, or check, or that otherwise violates applicable law, including the FTC Act, the Deceptive Mail Prevention and Enforcement Act, and U.S. Postal Service regulations.

6. Fees and Payment

You will pay all fees specified in the applicable Order Form or in-product purchase flow. Except as expressly stated, fees are non-refundable, and purchased quantities. Fees are exclusive of taxes; you are responsible for all applicable taxes other than taxes on Zazzify’s income. Zazzify may suspend the Services for accounts more than [30] days past due after notice. Recurring subscriptions renew automatically at the then-current rates unless cancelled before the renewal date. Zazzify may increase fees effective upon renewal with at least [30] days’ prior notice.

7. Privacy and Data Protection

Zazzify’s Privacy Policy describes how Zazzify collects and processes personal information. With respect to personal information contained in Uploaded Lists, Zazzify processes such information as your service provider/processor under the DPA, which is incorporated into these Terms. With respect to Zazzify Data, Zazzify acts as an independent business/controller.

8. Intellectual Property

Zazzify and its licensors retain all right, title, and interest in and to the Services, Zazzify Data, Documentation, and all related intellectual property. No rights are granted except as expressly set forth in these Terms. You grant Zazzify a license to use your trademarks and creative assets solely to perform the Services (for example, printing your artwork on mail pieces). Zazzify may use feedback you provide without restriction. Zazzify may identify you as a customer and use your name and logo in marketing materials unless you opt out by written notice.

9. Confidentiality

Each party will protect the other party’s non-public business, technical, and financial information (“Confidential Information”) with at least reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and contractors bound by confidentiality obligations, or as required by law with prompt notice where permitted. Confidentiality obligations survive for [3] years after termination, and indefinitely for trade secrets.

10. Term, Suspension, and Termination

These Terms commence when you first accept them and continue until all subscriptions expire or are terminated. Either party may terminate for material breach not cured within [30] days of written notice, or immediately upon the other party’s insolvency. Zazzify may suspend or terminate the Services immediately, with notice where practicable, if: (a) your use violates the AUP or Section 4.2; (b) your use creates legal exposure or security risk for Zazzify, consumers, or other customers; or (c) required by law or a data provider. Upon termination, your access ceases, and unpaid fees become due. Sections that by their nature should survive (including Sections 2.2, 4.2, 8, 9, 11, 12, 13, and 14) survive termination. Following termination, Zazzify will delete or return Customer Data as described in the DPA, subject to legal retention requirements.

11. Disclaimers

THE SERVICES AND ZAZZIFY DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAZZIFY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ZAZZIFY DOES NOT WARRANT THAT ZAZZIFY DATA IS ACCURATE, CURRENT, OR COMPLETE; THAT MAIL WILL BE DELIVERED BY ANY DATE OR AT ALL; OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. ZAZZIFY DOES NOT PROVIDE LEGAL ADVICE, AND NO FEATURE OF THE SERVICES (INCLUDING ANY COMPLIANCE TOOL OR SUPPRESSION FEATURE) RELIEVES YOU OF YOUR OWN LEGAL OBLIGATIONS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO ZAZZIFY IN THE [12] MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. THE FOREGOING LIMITATIONS DO NOT APPLY TO: YOUR PAYMENT OBLIGATIONS; YOUR BREACH OF SECTIONS 2.2, 4.2, OR 5; EITHER PARTY’S INDEMNIFICATION OBLIGATIONS; OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

13. Indemnification

By You. You will defend, indemnify, and hold harmless Zazzify and its affiliates, officers, and employees from and against claims, damages, fines, penalties, and costs (including reasonable attorneys’ fees) arising out of: (a) Customer Data or Uploaded Lists, including any claim that the collection or use of such data violates law or third-party rights; (b) your Campaign content; (c) your breach of Sections 2.2, 4.2, or 5; or (d) your violation of applicable law.

By Zazzify. Zazzify will defend you against third-party claims alleging that the Services (excluding Customer Data and your Campaign content) infringe a U.S. patent, copyright, or trademark, and will pay resulting damages finally awarded or agreed in settlement, provided you give prompt notice, reasonable cooperation, and sole control of the defense to Zazzify. If the Services are enjoined, Zazzify may procure rights, modify the Services, or terminate and refund prepaid unused fees. This section states Zazzify’s entire liability for infringement claims.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-laws rules. Any dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in New Orleans, Louisiana; judgment may be entered in any court of competent jurisdiction; each party waives class actions and jury trial. C

15. General

Notices. Legal notices to Zazzify must be sent with a copy to legal@zazzify.io; notices to you may be sent to your account email.

‍Force Majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including carrier or postal service disruptions.

‍Assignment.You may not assign these Terms without Zazzify’s consent, except to a successor in a merger or sale of substantially all assets; Zazzify may assign these Terms to an affiliate or successor.

‍Independent Contractors. The parties are independent contractors.

‍Entire Agreement. These Terms, the AUP, the DPA, the Privacy Policy, and any Order Forms are the entire agreement and supersede prior agreements on the subject matter. In case of conflict, an executed Order Form controls, then the DPA, then these Terms.

‍Amendments. Zazzify may update these Terms by posting a revised version and providing notice; changes take effect upon your next renewal or [30] days after notice, whichever is earlier, except changes required by law, which take effect as required.

‍Severability; Waiver. If a provision is unenforceable, the remainder stays in effect; failure to enforce is not a waiver.

‍Export and Anti-Corruption. You will comply with applicable export control and anti-corruption laws.

16. Contact

Zazzify, LLC, General: support@zazzify.io. Privacy: privacy@zazzify.io. Legal: legal@zazzify.io

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